our policies

our policies

please arrive on time for your appointment to ensure the full completion of your service.

if driving, please allow extra time for parking. street parking is metered and there is a garage next door and across the street.

we are metro accessible using mcpherson square (blue and orange) or metro center (red, blue, and orange).

our services are a la carte. a blow-dry is not included in color only services. we will be more than happy to book one for you with a stylist or assistant or you may blow-dry your own hair if desired.

when booking your appointment, please let reception know of any allergies or sensitivities so we can be fully prepared for your service.

we accept visa, mastercard, check or cash. we are unable to add gratuity on credit cards, debit or checks.

please be aware that we do not offer refunds on services rendered, however we will do everything we can to ensure that our clients are 100% satisfied and we will correct any issues accordingly.

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